We have a required update to install on our district email system that involves some maintenance and testing in order to troubleshoot a minor issue we found during a recent review of the system. This will result in some downtime where email will not be accessible.
We will be performing this troubleshooting, testing and install of the required update over the upcoming holiday weekend, Saturday–Monday, February 16-18, 2019. Email will not work consistently during the course of this weekend, so please plan ahead! Please rest assured that all email accounts should remain safe, and we do not anticipate that any messages would become compromised or lost during this process.
All PVSD users will likely lose access to the email system when using a mobile device or phone, and users on computers at one of our physical campus locations may receive various warnings or connectivity error messages when trying to check email. Access to the website version of email will be your best bet for a successful experience, but please know that all versions of email will likely have intermittent downtime events, including the website.
Please try to refrain from using email during this weekend if possible. Should you need to check your email, utilize the “Outlook Web Access” link button on the https://www.pleasantvalleysd.org website via the Staff --> Staff Quick Links page. (Remember, it may not work until the process is complete…)
Thank you for your patience and understanding during this critical maintenance window for our district system!